One tap from the parking lot to the foundation.
Find the way. Ask for an orderly or security. Pay for parking. Share a review. Give to the foundation. No app, no login.
Book a live demo
A hospital visit has too many small frictions.
Hospitals are large, confusing and stressful. Patients arrive anxious and late, and staff are pulled away from their work to give directions. Asking for an orderly, reaching security, paying for parking, sharing feedback or giving to the foundation each means a different desk, number or system.
Find the way
Patients and visitors see where they are and get a clear route to where they need to go.
Get help fast
A non-clinical request for an orderly, security or general help reaches the right team, with the exact location attached.
Close the loop
Parking, reviews, feedback and donations to the foundation — all from the same tap.
One connected touchpoint network for the whole hospital.
Tap
Tap a touchpoint or scan a code. Nothing to install. A clean, multilingual page opens and knows exactly where you are.
Choose
Find the way, ask for help, pay for parking, share feedback or give to the foundation.
Control
Requests reach the right team with the location attached. One Command Center sees it all.
Touchpoints at entrances, parking, elevators, corridors and waiting areas.
Every lobby, waiting room and elevator becomes a moment to give.
A gift is one tap away
Place donation touchpoints where people have a moment and a reason to give.
Gratitude moments
Patients and families who had a good experience are one tap from giving back.
The donor relationship stays yours
The gift goes to the foundation's own donation page, which keeps control of donor relationships.
Reporting by location
See which touchpoints inspire the most interest, with no personal data held by Tapelligence.
Simple and multilingual
A short gift path in English, French or Spanish.
Built for everyone the hospital touches.
- Better first impressions — patients and families feel guided from the parking lot to the right door.
- Fewer late arrivals and wrong turns on the way to appointments.
- Stronger reviews — satisfied patients are invited to leave a public review; concerns are raised privately.
- Operational insight — top destinations, busiest touchpoints and where people ask for help, with no personal data.
- A full audit trail on every request, change and action.
One platform, every touchpoint.
Tap Points
Discreet NFC tags and QR codes at entrances, parking, elevators, corridors and waiting areas. Each one knows its building, floor and area.
Find Your Way
See the exact location on a map with no GPS, then pick a destination.
Take Me There
Step-by-step indoor route with distance and estimated walking time.
Accessible Routing
Wheelchair-accessible routes, high contrast and simple screens.
Request an Orderly
A non-clinical request with the exact location and acknowledgement.
Request Security
Non-emergency assistance with the location attached.
General Help
A request for non-clinical help, routed to reception or volunteers.
Pay for Parking
Optional connection to the hospital's parking system.
Reviews & Feedback
Public reviews for satisfied patients; private concerns for fast resolution.
Donate to the Foundation
A simple gift path to the foundation's own donation page.
Map Admin
Staff update destinations and touchpoints themselves, without a developer.
Command Center
Live view of requests, top destinations and busiest touchpoints.
Roles & Governance
Super admin, client admin, site manager, staff and read-only observer.
Live Positioning
Optional upgrade with beacons or Wi-Fi for a live blue dot and re-routing.
RoadmapFrom the parking lot to the foundation.
From a community hospital to a health system.
Community hospitals
- Fast start at key entrances
- Fewer lost patients
- Light on staff and IT
Large & teaching hospitals
- Multi-building routes
- Wings, floors and elevators
- Central map administration
Health systems
- One dashboard, every site
- Shared brand standards
- Role-based access by site
Designed for a sensitive environment.
Non-clinical by design
No medical advice and no clinical details collected. Not a substitute for emergency services.
Privacy by design
No account. Location comes only from the touchpoint a person chooses to tap, and nothing tracks individuals.
Access control
Roles are enforced on the server, not just hidden in the interface.
Full audit trail
Every map change, request and action is logged.
Payments & donations stay with you
Parking payments and gifts are handled by the hospital's own systems.
Works alongside existing signage and systems. No EMR or scheduling integration is needed to start.
A simple path from conversation to results.
Live demo
A 20-minute demo tailored to your hospital.
Pilot
One entrance and key routes in one building.
90-day review
Usage, requests, reviews, gifts and staff feedback.
Rollout
Extend across wings, buildings and campuses.
Let's start with a pilot.
Book a live demoNot intended for medical emergencies or clinical use. Security requests are for non-emergency assistance.
Feature availability and configuration are set per hospital; some capabilities, including parking payment connections, are optional, planned or subject to integration.
Privacy and data rules vary by province, state and regulator; hospitals remain responsible for the settings they enable and should confirm requirements locally.
Impact is measured in the pilot and is not guaranteed.